I've been using Quicken since 1996. The latest version I have owned is Quicken 99 which has worked just fine as I manually enter everything (no bank downloads).
My old computer was dying, so I loaded my Quicken disk onto a new computer (with an older, compatible Windows). Quicken was working fine at first until a registration window popped up saying I needed to register it or else it would shut down after 10 uses.
Lo and behold, the original registration code# does not work. They have it set up so that you must call for a new code# each time the disk is installed.
Long story short, I tried like mad with Intuit, but they refused to give me a new code# for the disk I had PURCHASED. Fifteen years of data will now be lost.
Their suggestion that I purchase a new Quicken would be a conversion nightmare, according to what I've read because of the old Quicken file type and having to upgrade through each version, step-by-step. And why should I have to purchase a new one when I already have a purchased copy that I should be able to use for the life of the disk?
I will now have to print out my current year's data and will load an old Money program and switch to that, but I am really ticked.
As for my other program, QuickBooksPro, thankfully the original code# worked! I'm still using QB 6.0 (2000), and I will never upgrade as long as I can help it. Don't want to be caught up in all the forced upgrade money pit horror stories I've been reading about. I stopped paying them for the payroll tax updates long ago, too, and am perfectly happy inputting the payroll data manually, just as long as I don't have to pay Intuit another dime.
Very Unhappy with Quicken / Intuit
July 27th, 2011 at 04:06 pm
July 27th, 2011 at 04:57 pm 1311785850
July 27th, 2011 at 05:27 pm 1311787650
Intuit has its issues, but most the complaints I see about Quicken around here seem to come from absurd expectations. (& I thought I was cheap!
I know you'll get a ton of empathetic comments, from past conversations on this topic.
July 27th, 2011 at 06:27 pm 1311791232
Intuit purposely disabled my disk that I had purchased, not rented, by not supplying me with a permanent registration code. Having the right to use the disk that I purchased is not unreasonable or absurd.
Yes, time marches on, and I move along when I must. Meanwhile, I save lots of money. If I did it Intuit's way, constantly upgrading all their products, they'd have thousands more dollars from me by now. No thanks.
July 28th, 2011 at 01:13 am 1311815635
July 28th, 2011 at 05:27 pm 1311874034
I printed out this year's data, and I guess it's not that big of a deal to lose the older data, though it has come in handy a few times.
July 29th, 2011 at 12:28 pm 1311942487
July 29th, 2011 at 10:17 pm 1311977840
Jerry