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Title Company Sends Money Six Months Later

June 27th, 2007 at 12:20 am

Got a check for $40 from the title company that dealt with our house sale back in January. I remember catching some errors on the closing statement and getting a snooty, unapologetic attitude from the woman there when I pointed them out and asked they be corrected. The much larger errors were fixed, but there still was a smaller amount that didn't seem right on the revised statement. I was too stressed out to bother with it anymore after the whole process of selling and moving.

So now I get a check from them with a letter stating I should have received this additional $40 at close of escrow. There is no apology for the error or for taking six months to correct it. They did put in bolded print, "Please keep in mind this check will become stale dated after 60 days of the issuance date of the check." The last sentence reads, "We trust that this transaction has been handled to your satisfaction and look forward to the opportunity of seeing you again in the near future." Somehow I don't think I'll ever feel inclined to use them again.

2 Responses to “Title Company Sends Money Six Months Later”

  1. yummy64 Says:

    Nice getting some money back but what crappy service. Strange that so many companies talk about their customer service being great but so few companies actually have great customer service.

  2. fairy74 Says:

    Typical....good for you pointing out the errors and eventually getting your refund!

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